Features...

Numerous Customizable Search Options

• Easy step-by-step search option for matching Volunteers to Opportunities
• "What's New" page documents new and changed Opportunities
• "Browse by Organization" lists all Organizations / Programs offering Opportunities
• Simple and advanced full-text (keyword) search options
• Custom field and date searches
• Intelligent comunities searching using CIOC's Community hierarchy model
• Save complex or frequently used searches for reuse later
• Super Users may add or remove many elements from the Basic and Advanced search forms

Easy-to-Use Data Management Tools

• Request and process record change and new record suggestions directly from organizations, programs, and individuals listed in the database
• Manage all core record information from a single, customizable form
• Generate custom forms for mail or fax to agencies who cannot update their records online
• Perform updates across many records at once using bulk data management tools
• Multiple agencies owning different records can work together in the same database and share the data management
• Separate areas for reviewing and managing deleted records and record change suggestions

Multi-language Support

• Full interface support for English and/or French included
• Additional record languages or interface languages may be available on request (translation services may need to be provided).

Volunteer Profiles

Potential Volunteers can:

• ... create a private profile in the system
• ... track positions they've applied to, whether they had a successful placement, and notes about the position
• ... create a search profile, and choose to be notified of new or updated Opportunities that match their criteria
• ... have the system automatically fill out referral request forms using information from their profile

Volunteer Centre Membership Management

• Create an internal listing of Volunteer Centre members
• Track invoices issued and payments received for membership dues
• Create reports for members on their Opportunity listings and referral requests

Referral Tracking

• Track referral requests from potential Volunteers who want to request more information or apply for a position
• Flag requests for follow-up, identify successful or unsuccessful placements, record internal notes about the request, and track the last date and method of contact with the agency and potential Volunteer
• Generate various statistical reports about referral requests by date, organization, and more

Classification Systems

• Customizable "Areas of Interest" for categorizing Volunteer Opportunities

Custom Portals / Views

• Create an unlimited number of custom "Views" each with different records, search criteria, data fields, and more
• Easily customize the design of each View using basic HTML and CSS
• Create Views to target a specific geography or topic
• Views can be public or accessible only to selected users
• Each View can support its own custom web address
• Create custom record inclusion policies for different datasets

Customizable Security Model

• Control which records users can access and modify, including which specific fields they can view or change
• Create roles within the database, called "User Types", which control access and permissions and can be applied to multiple users

Full Data Change History

• Easily see all changes made to your records, with a full history of changes for each field.
• List all past changes to a record; see which fields were changed, when, and by whom.
• Compare two versions of a field, highlighting the specific changes made.

Print Publications

• Customized record templates for printing records, reports, and search results
• Create custom directories complete with custom name, subject, phone, and e-mail indexes

Standards Support

• Supports the use of standardized data values while still respecting the need for local customizations

Built-in Help System

• Online system help explains the purpose and function of elements on each page
• Users can customize field help to meet local standards

Statistics

• Detailed record use statistics can be broken down by date, View, user, IP Address
• General website statistics for all hosted databases
• Data management statistics

Client-Tracker Integration

• Automatically track record referrals from the CIOC Volunteer Opportunties module into an active Client request in the CIOC Client-Tracker